O: Offer Exceptional Customer Service

Importance

Exceptional customer service leads to repeat business and positive reviews.

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Having great customer service can open several valuable opportunities for your car rental company:

• NEED TO KNOW❗️

Steps

1. Train staff to provide excellent customer service.
2. Implement a customer feedback system to continually improve your services.
3. Speak to everyone about what you do, share the positive feedback!

• REAL DEAL INFO

💎:Positive energy is contagious! When you support and invest in others, they are more likely to reciprocate and support you in return.