Understanding your target market is crucial for success. This includes knowing the demographics, preferences, and trends in your area.
Steps
Ex. tourists, business travelers, locals needing temporary cars, special occasions, moving/relocating
City matters, make sure your city is not that walk-able because that will determine how many people rent
Always try to think like a car renting customer
Ex. Investigate competitors’ websites and social media profiles to understand their service offerings, pricing structures, and customer engagement tactics


Ex. Create a panel of regular customers who agree to provide ongoing feedback. Engage them through regular online meetings or surveys to gain deeper insights over time. Reward panel members with exclusive discounts or loyalty points